This may be the reason why 53% of mobile users say they leave websites that don’t meet their expectations in 3 seconds or less. One of the sad UX experience stats is that only 1% of online shoppers are satisfied with e-commerce websites they interact with. Еcommerce sites meet the expectations of just 1% of users. Additionally, 13% will tell 15 or more people about a negative interaction they had on a website, which explains a huge spike in outsourcing UX tasks to top UX designers. The fact that 23% of people say that they would tell ten or more people about a positive experience they had on a website just shows that with good UX design, websites can gain a massive audience in no time. Over 20% of online shoppers will share a positive experience that they had on a website with 10+ people.
UX experience stats clearly show that websites with poor usability and UX just aren’t going to cut it anymore. Almost 40% of people will stop engaging with a website if the image loading time is too slow.įor all of you impatient browsers, this may not come as a surprise, but 39% of internet users say that they will exit a website if they notice that the images take too much time to load or won’t load at all. On the other hand, putting work into a well-designed UI can raise conversion rates by up to 200%, while good UX can increase that to up to 400%. A good user interface can raise website conversion rates by up to 200%.Īccording to UI statistics, a bad user interface can break a brand in no time. It’s safe to assume that apps with bad UX fall within that number, further underscoring the importance of a good user experience. Statistics show that 25% of mobile apps end up being used only once. One-quarter of mobile apps have only been used once. UX stats show that companies that put any effort into improving their website’s UX see an increase in their KPIs of up to 83% in conversion lift. Improving customer experience can raise KPIs by over 80%.
Based solely on bad user experience, 70% of customers will abandon their shopping carts and will not return to the website in question. 70% of online shoppers abandon their carts because of poor UX.Īccording to Kinsta, the importance of web user experience is more significant than ever. That means that the ROI on UX investments is 9,900%, which is definitely something to bear in mind, especially if you’re building a brand website. UX stats show that every $1 invested in UX design results in a $100 return. Other components of websites with bad UX include non-intuitive navigation, poorly structured content, and outdated design, among other common UX mistakes. Nearly 90% of web designers think the main enemy of good UX is a slow-loading website. 88.5% of web designers think slow-loading websites are the top reason for a visitor to leave a website.
70% of online businesses fall through because of bad UX.Just a one-second page response delay can cause a 7% reduction in conversions.Mobile users are 5 times more likely to abandon their tasks if they’re not optimized for mobile.90% of users will leave a site solely due to bad design.Just one percent of people say that ecommerce sites meet their expectations.A good user interface can increase websites’ conversion rates by up to 200%.Improving customer experience can raise KPIs by over 80%.To that end, we gathered some of the most interesting UX statistics that will help your business this year and beyond. It’s no wonder then that brands have started putting more time and resources into getting quality UX. Bad user experience often leads to losing both potential and existing customers. User experience is one of the essential pillars of every brand’s online presence.